Understand the value of subject lines, preview text, and headlines

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We are all creatures of habit even when it comes to checking our email. Individual habits may vary slightly, but most of us including HCPs can relate when it comes to the steps we take to tackle email and clear our inboxes.

Scroll through inbox to check what’s there

Delete emails that are not relevant, useful, or of interest

Repeat, and respond to emails most important and time-sensitive

Repeat, and respond to emails that can be responded to quickly

Repeat, and scan email content to delete, file, or save for further reading later

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